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My account has been frozen, stating that I may have violated the "Terms of Use".

jlief
Level 1

But, I just read the "Terms of Use" and I can't find any way that I have violated it, so why is Intuit doing THIS to me????? How was my question asking why the child tax credit was supposed to be refundable, when it is NOT refundable ANY violation of the "Terms of Use"???

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1 Solution

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Its an over zealous spam filter...not you!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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9 Comments 9
Just-Lisa-Now-
Level 15
Level 15

Its an over zealous spam filter...not you!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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AshleyatIntuit
Employee
Employee

It is not anything you did.  It has to do with our spam filter(s) on the webiste so please disregard, and know that you didn't violate any terms of use.

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AshleyatIntuit
Employee
Employee
We are working to get this resolved
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IRonMaN
Level 15
People get frustrated because they have to wait 3 days for support to answer the phone.  They are encouraged to use this place only to find out that they really can't communicate here because they get booted out for breaking the law.  Until you get that problem fixed, can't you at least change the verbiage to say something other than you fought the law and the law won?  

Slava Ukraini!
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AshleyatIntuit
Employee
Employee
i'm trying @IRonMaN  :cry:
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IRonMaN
Level 15
But you aren't doing the programming.  Intuit really needs to have a few programmers visit this site so we can help point out the error of their ways :smile::smile:

Slava Ukraini!
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Just-Lisa-Now-
Level 15
Level 15
we know its not you Ashley!!   You're just on the front lines taking the brunt of it!  :smile::smile:

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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AshleyatIntuit
Employee
Employee
I got ya.  Know that we are reporting everything we see that is "buggy" or "wonky", promise.
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Just-Lisa-Now-
Level 15
Level 15
pssst, you got another one with the HSA worksheet....check the new posts.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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