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ProSeries Transfer from 2020 to 2021

Level 1

It's not transfering my clients.

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2 Replies 2
Level 8
Level 8

Check the directory you’re transferring from? If that’s not the problem are you getting an error? Did you confirm Hardware compatibility?

If at first you don’t succeed…..find a workaround
Level 15
Level 15
You hit the Transfer button and you see the list of 2020 clients and select them all, but nothing transfers?

PS: You really shouldn't be transferring clients yet, seasoned PS users know to wait until January for any transfer bugs to be worked out.