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PROSERIES PROF- EF NOW BUTTON THE STATUS SHOWS READY WHEN THE RETURNS WERE NOT STARTED

beth2
Level 1

Doesn't anyone have this issue, in ProSeries Profession version:

If you haven't started a 2020 tax return and you press EF NOW, you would normally see in the client status "not ready".  I am seeing the client status "ready" for returns that haven't been started and showing errors.  

Does anyone know how to fix this?  

Appreciate your feedback.

Thank you!

BSR

 

 

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