Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Proseries opening very slowly
Proseries opening very slowly
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
PSFSA
Level 1
05-07-2021
11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
For the past few days Proseries 2020 has been very slow to open. After sign-in the program just seems to hang there for 5-10 minutes before it can be usable. Looking into the problem, it looks like Proseries is making a read on every single cache file in the 20data directory on startup. We use the network version of Proseries and store the files on a Synology NAS. There are over 2000 client files so there are a lot of cache files. I don't see the need for it to do this since there is already a homebase database it can use. Is there a way to disable it from reading all the cache files on startup?
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
