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ProSeries opening error message

Level 2

All of our ProSeries workstations on our different computers in our office would not open this morning.  They were all saying the error message "cannot locate common files folder".  We've had this happen before on only one workstation at a time, but never our whole office.  Anyone else having problems with this?  Any help would be amazing!!

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Level 15
Level 15

https://proconnect.intuit.com/community/multi-user-mode/help/unable-to-locate-common-files-folder-er...

 

I know nothing about networks, but I found this, maybe it will help.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 4

That means your server (where you keep all your client files to be shared by all workstations) is not visible to your workstations. Maybe the server has been turned off. Maybe certain folders on that server have been moved or renamed. If you can use Windows explorer, from a workstation, to navigate to the folder where you have your client files, then ProSeries should be able to find the "common" folder.

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