Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

ProSeries Electronic Filing Passwords

Highlighted
Level 1

ProSeries  Electronic Filing Passwords setup?

 

Labels (1)
0 Cheers
19 Replies 19
Highlighted
Level 15

Try logging into your ProSeries account from the link below.  If that wasn't your question, you can always try again by providing some additional information.

https://proconnect.intuit.com/

 

 

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
Highlighted
Level 15
Level 15

From Homebase  Tools > Passwords  check the box

efpassword.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Highlighted
Level 2

There is no password in the options to select, as we have never used this before in previous years. 

0 Cheers
Highlighted
Level 1

in the options windows there are not any password and I think this is new this year.

0 Cheers
Highlighted
Level 15
Level 15

@IntuitAustin  care to weigh in on this?   


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Community Manager
Community Manager

Checking in with our support team on this 


**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Accept as solution"
0 Cheers
Highlighted
Level 15
Level 15

@IntuitAustin wrote:

Checking in with our support team on this 


theres a 2nd thread on it as well

https://proconnect.intuit.com/community/proseries-discussions/discussion/re-transmission-of-return/0...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Level 2

I am on HOLD for 45 minutes  - as soon as I get a live person, I will post a resolution I/A

Like most of you, I have been using proseries since 1996, this has never been an option

there is not a "password" line item to choose from

 

Highlighted
Level 1

Hello...did you find information regarding the ProSeries EF Passwords??

0 Cheers
Highlighted

This is a brand new requirement.

I do not have a 'password' choice on 

options under Tools

I am the Admin on a Network Installation.

0 Cheers
Highlighted
Level 15
Level 15
no checkmark in that box to prompt for a password? its all empty just like the picture above?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers
Highlighted
Level 2

I dont have a passwords option at all.

0 Cheers
Highlighted
Level 2

Same issue.  Network version.  I am the administrator & on the main computer (non-workstation).  None of the computer workstations have a "Passwords" option at all.  We cannot e-file without entering a password, which was never set up.

0 Cheers
Highlighted
Level 15

All you can do is stand in line at this point and wait for someone from Intuit to post a solution or tell us when the solution will be provided in an update.

ex-AllStar, ex-Lutefisk taste taster, ex-ACME product tester
and ex marks the spot where those rocks and anvils hit me.
0 Cheers
Highlighted
Level 1

any news???

0 Cheers
Highlighted
Level 2

Disable access rights

then go back to Tools, options and the password option will be there.

setup master password first then efile password.

once completed you can restore access rights.

hope that helps...worked for me.

Highlighted
Level 2

What if we don't WANT an e-file password?

0 Cheers
Highlighted
Level 2

I dont know about that ...sorry

0 Cheers
Highlighted
Level 2

Customer Service made all the corrections after an hour wait

This problem has been resolved by a few steps

0 Cheers