Our firm has used ProSeries DMS for many years and overall have loved its convenience and ease-of-use. However, a few weeks ago we noticed that we are no longer able to drag & drop files from DMS directly into Outlook emails as attachments.
We used to have no problem dragging and dropping files into emails and are confused why we can no longer do this. I have tested that I am able to successfully drag & drop onto my desktop, and then from there into my Outlook email. This is a little more tedious though because afterwards I will need to keep deleting the file created on my desktop each time I do this process. I know DMS has an email function in the program, however it doesn't use the email formatting we set up in our Outlook emails so we would have to copy that over each time (again, just a little more tedious than I would like)
If anyone is aware of some fix or maybe some setting that was changed, any help would be greatly appreciated!!