8 Replies 8
Even though I had checked efile status, the rejection never showed up on the taxpayer's info until Monday 23rd. I checked all logs and no indication of a rejection that I missed. Proseries says that are not responsible. I have since called IRS efile desk. They said since I corrected it before 10 days, the taxpayer won't be charged a non filing penalty. I am very disappointed in Proseries/Intuit in that they refused to acknowledge that they did anything wrong.
" the rejection never showed up on the taxpayer's info until Monday 23rd" is different than "Proseries didn't inform me a return was rejected". In ProSeries don't you have to actually request efile acknowledgements? Is it possible you forgot to check for a couple of days?