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Proseries didn't inform me a return was rejected. They said they have no liability in this. What can I do?

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Level 1
 
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Level 15

Correct the error(s) and file now.


ex-AllStar

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Level 15

Correct the error(s) and file now.


ex-AllStar

View solution in original post

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Level 1
I did that. Any advice on appealing any nonfiling penalties with the IRS?
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Level 15
Expalin waht happened/didn't happen.

ex-AllStar
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Level 1
Even though I had checked efile status, the rejection never showed up on the taxpayer's info until Monday 23rd. I checked all logs and no indication of a rejection that I missed. Proseries says that are not responsible. I have since called IRS efile desk. They said since I corrected it before 10 days, the taxpayer won't be charged a non filing penalty. I am very disappointed in Proseries/Intuit in that they refused to acknowledge that they did anything wrong.
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Level 15
Level 15
Did it still appear in the Pending Tab? You didn't notice that it hadn't been accepted or rejected for a week?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 15
:+1::+1:
Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches
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Level 11
Level 11
I agree here....I normally start checking 24 hours later. Within 24, I “usually” know.
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Level 15
" the rejection never showed up on the taxpayer's info until Monday 23rd" is different than "Proseries didn't inform me a return was rejected". In ProSeries don't you have to actually request efile acknowledgements? Is it possible you forgot to check for a couple of days?

ex-AllStar
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