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proseries database is not accessible after update

tarpontoo
Level 1
 
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Andrei
Employee
Employee

Could you trying running Refresh Updates? Let me know if you're still experiencing the issue after. 

2021-02-19_09-20-48.png

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5 Replies 5
Andrei
Employee
Employee

Hi - sorry that's happening!

Could you provide some more info about what you're seeing? Is Homebase empty?

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tarpontoo
Level 1

when I try to launch proseries I get the message "Proseries data base is not accessible"

Can't even get to the login screen. This started after an automatic update.

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GC
Level 2

I am having the same problem. After update, the application is unable to open and shows "Proseries database is not accessible. Please make sure the file is accessible and restart Proseries." Not sure if this is something to do that I install it in D drive instead of regular C drive. 

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Andrei
Employee
Employee

Could you trying running Refresh Updates? Let me know if you're still experiencing the issue after. 

2021-02-19_09-20-48.png

View solution in original post

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tarpontoo
Level 1

Thank You very much. Ran the  repair update and it seems fixed.

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