Professional is fine but basic will not open since last thursday!!
It says protax 2020 application error?
When I try and open from the website it says something is wrong on their end and
they're on it! Really?
Tried calling and wait time in excess of hour
shouldn't they we telling us something!
I'm sorry for the frustration.
My guess is that at some point an update partially failed.
- Go to the Windows Start Menu
- Try ProSeries Basic Edition 2020 -> Tools Repair Updates
- Launch Basic
If that doesn't work, can you
- Open File Explorer
- Navigate to your installation directory (probably c:\BasWin20)
- Navigate into \32bit\logs
- Email proseries.txt to firstname.lastname@example.org