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ProSeries 2020 New York City forms downloaded but not listing

Level 2

Hi Everyone,
Is anyone experiencing issues accessing New York City tax forms in ProSeries 2020?

I have the New York City tax forms selected in product updates and installed the latest updates but when I open up a client's file > Go to State > I don't see the New York City forms listed. Is it in a different location? 

When I click on 'Add State', New York City forms are selected across the board. Any advice? 

No issues w/ the previous years' versions. 

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Level 2

Hey Everyone,

I just got off the phone with ProSeries support expressing our concerns. The support team member confirmed a release date of 2/19/2021 for the New York City tax forms. I asked why they had not already been made available but the agent wasn't sure why. Anyway, she said once the forms are loaded by ProSeries on 2/19/2021, after we update our software, the forms should be accessible. We can monitor the release date w/in the update log of ProSeries or the YC section listed here: https://myproconnect.intuit.com/releasedates

Thanks everyone for their help, much appreciated. 

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11 Replies 11
Level 1

The same issue - no access to NYC UBT package - seems to exist in ProSeries Basic as well.

Level 2

If I'm reading this correctly, it appears it won't be released until either 2/18 or 2/25. 

 

https://myproconnect.intuit.com/releasedates (look for YC - very last one). 

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Level 11

When it is available, you can only see the NYC forms and access the forms WHILE YOU ARE IN THE NYS RETURN.

NYC does not show as a "state."

** I'm still a champion... of the world! Even without The Lounge.
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Level 2

Thank you, Accountant-Man. Yes, confirming that is the way it has been. Do you know when it will be released or if it has already been? 

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Level 2

Hey Everyone,

I just got off the phone with ProSeries support expressing our concerns. The support team member confirmed a release date of 2/19/2021 for the New York City tax forms. I asked why they had not already been made available but the agent wasn't sure why. Anyway, she said once the forms are loaded by ProSeries on 2/19/2021, after we update our software, the forms should be accessible. We can monitor the release date w/in the update log of ProSeries or the YC section listed here: https://myproconnect.intuit.com/releasedates

Thanks everyone for their help, much appreciated. 

View solution in original post

Level 1

Thanks for following up and letting us know when the NYC group of forms will be released.

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Level 1

Thank you for the good news! 

Customer service I spoke was not convinced that such form exists for the first half an hour and for the next one hour tried to find solution with out any luck. 

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Level 1

Hi.  I have downloaded the updates for 02 25 2021; and, I do not see NYC Form 208.  Does anyone know if/when it will be available?

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Level 1

Hi.  I have downloaded the updates for 02 25 2021; and, I do not see NYC Form 208.  Does anyone know if/when it will be available?

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New Member

Today is 3/4 - no NYC Forms?

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Level 1

The files are there; make sure that under "Update" and "Select and download new products" you have selected the NYC forms for the form bundle you want installed then start the download.  After that is done, make sure you have added the NYC forms to your client's returns to be filed.  

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