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ProSeries 2019: e-Sign Dashboard/Request works on Admin machine not client machine

paulmcdavid
Level 1

I am using Proseries 2019 in a network setup. 

It seems that everything e-signature works consistently on the admin machine.

It doesn't work on the client machines. All I get is a blank screen. 

What is going on? I have reinstalled the client workstation software again and again but it doesn't fix this issue.

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1 Comment 1
DRBEA
Level 3

Same issue.  There is no fix.  This has been going on since early March.  Intuit has been told about it, but they won't fix it.  They will put you on a list  to receive an email when it is fixed.  Don't count on receiving that email.  I was on a similar list from last year - never heard back.  I'm changing to another software provider next year.  This year has been too much to take from them.

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