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program is not updaining

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Level 1

I can t efile federal return because it needs to update.  When I click on update current installed products not thing happens. What should I do?

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Level 10
Level 10

go to update, and choose refresh updates

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Level 1

I am having the same problem. My 2019 Pro series program won't update and I can't E file. I tried rebooting computer, refreshing the updates and everything I can think off to try and get it to update. This is crazy! I am going to see if I can download the program again. anyone else having this problem?

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Level 1

I got it to finally update after restarting the program a couple times didn't work. I went into Task Manager in my operating system. found the updater hanging there and ended it. Then started Pro-series again and refresh updates and it finally updated!

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