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Program Crashing

dmccpa
Level 3

Ever since the update for the UI worksheet, my software has been continually crashing.  It must have crashed at least 10 times during the preparation of one fairly easy 1040.  It's getting very annoying because it will crash after I've updated something in the return and when I reopen, the changes I've made aren't there.  It is also crashing during transmission and when I reopen, the return has not been transmitted.  I've tried refreshing updates and that has not helped. Any suggestions?

 

 

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2 Replies 2
sevendog
Level 1

I am having the same irritating problem Everything was fine until that **bleep** UI update. Now, we cant even e-file 2 or 3 taxes. So fricking irritating not to mention that it negatively affects productivity. Update tool repair does nothing. Something has to be done quick!!

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dmccpa
Level 3

Yeah I’m about tired of covid and people working from home that don’t really know how to work from home. And the clowns in Washington too! 

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