Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

program crashes

psanger438
Level 3

Anyone having program crashes after the last update?  I am and it is frustrating, any ideas?

 

0 Cheers
5 Replies 5

Call tech support, see if you need to remove the program, and reload.  Had to do it with 2019.

Hopefully it works..

psanger438
Level 3

Thanks for the idea, hopefully I won't have to do that, will wait til the next update, if it gets any worse, I'll have to call.

IRonMaN
Level 15

Don't waste your time calling.  Try going to your start menu, click on ProSeries and then click on repair updates.  That works for some folks.  But for a lot of other folks, it didn't help and Intuit is trying to get the problem ironed out.

ACME Taxes, Tattoos, Tires and Tasmanian Devils - one free devil with every return.
Larry3726
Level 1

I'm having the same issue, getting OLD fast !!

0 Cheers
FWPreparer
Level 1

Yes,  my program is also experiencing glitches and will crash while working on a tax return.  This started happening after the unemployment update was released.  Too late in the tax season to have this type of program error.

Proseries needs to get this fixed.

0 Cheers