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problems with printing-2 copies are being printed

vcrcpa
Level 2

Why is proseries suddenly printing two copies of the tax returns when I "print"?  This is definitely costing me a lot in paper and ink for sure!

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7 Comments 7
Just-Lisa-Now-
Level 15
Level 15

Did this number get changed at some point and its continuing to carry over to each return?

print2copies.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
vcrcpa
Level 2

Yes, it is on "1" in this box.  Still printing 2 copies

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vcrcpa
Level 2

Not that I am aware of...if it was ever changed, I was not aware of it.

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Just-Lisa-Now-
Level 15
Level 15
I know Ive seen reports of people have a double invoice print, but I dont recall reports of the entire return double printing. Are you printing to PDF at the same time as the printer?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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joshuabarksatlcs
Level 10

I use Lacerte, but here's my wild guess: "Filing copy", "Client copy" and "Preparer Copy".  Did you happen to check two of the boxes? 


I come here for kudos and IRonMaN's jokes.
dascpa
Level 11

(1) check your master print settings (not thru PS).  Make sure it's set to one.

(2) did HP and Staples hack your system so you'll need to buy more toner and paper?

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taxiowa
Level 9
Level 9

I just put enough paper in to print one copy so this doesn't happen.  But I am on wine right now cuz Hawkeyes won Big Ten championship in mens and women, so you might listen to others.

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