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Prior year pa per returns

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Level 1

Trying to authorize c corp pay per returns going back to 2011 and keep getting messages like internet connection and contact customer support. Is this a fast path issue?

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2 Replies 2
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Level 15
Level 15
Have you tried Updating your licensing info? Tools > License Products

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1

Trying to print 2011,2012,2013 C Corp returns. keep getting message to contact technical support. They give me a link that takes me to my accountants community request for help on this. I have tried licensing the product again, updated products and each time I try to authorize the returns I get the same message. I cannot be the only person with this problem.

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