Having now been able to update my programme I cannot print off any returns as it is wanting $45 from me. I have paid for the Professional version which should allow unlimited printing.
Thank you for your assistance.
Solved! Go to Solution.
When in home base view, click on file, and scroll down to "retrieve product license. If that doesn't work you may have purchased "pay per return" If that is the case you have to pay for each return you file or print