mark8
Level 3
‎01-22-2021
02:26 AM
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Having now been able to update my programme I cannot print off any returns as it is wanting $45 from me. I have paid for the Professional version which should allow unlimited printing.
Thank you for your assistance.
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Level 15
‎01-22-2021
08:27 AM
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I never even noticed the licence option there! I always go to Tools > License product
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
3 Replies 3
Level 11
‎01-22-2021
08:09 AM
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When in home base view, click on file, and scroll down to "retrieve product license. If that doesn't work you may have purchased "pay per return" If that is the case you have to pay for each return you file or print
Level 15
‎01-22-2021
08:27 AM
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I never even noticed the licence option there! I always go to Tools > License product
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
mark8
Level 3
‎01-22-2021
11:25 AM
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Thanks Lisa that option did work.