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Printing tax return for year 2014

juanbodre
Level 1

Good Afternoon,

Can someone that may have encountered a printing problem for Pro Series Basic 2014 help me please.

Have a wonderful weekend.

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3 Replies 3
Just-Lisa-Now-
Level 15
Level 15
what happens when you try to print?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
juanbodre
Level 1

Lisa, thanks for replying it does not do anything it shows that it will print 32 pages but only the client letter and invoice print and nothing else.

Thanks,

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BobKamman
Level 15

It might be looking for the printer that was used back in 2015.  Have you checked what printer is installed?  Otherwise, I had a problem printing a return from an earlier year and got around it by turning it into a pdf and then printing the pdf.