I reported this software bug back in March 2019. Still no resolution.
When making a pdf of a client copy from ProSeries HomeBase and incorrect return is printing. Forms that were never activated, are not part of the return in anyway are printing.
It is printing a 1040X along with the 1040 when no amendment is being filed. The user never activated the 1040X. The 1040X that is printing always has a 0 on line 8 column C.
It also prints the worksheet "amounts on individual Income Tax Return as E-Filed. Line 1-15 column A has correct data, column B has all 0 and column C has the amounts as intended to file. The tax return today (and all the others-Never been e-filed before printing).
The ECI due diligence also prints, although there was no EIC forms ever activated.
As stated this was reported previously. Still no action on your company?
Solved! Go to Solution.
Weird, I'm not having this issue.
The only form I have that prints when it shouldn't is the Sch D, I have it set to print "If Any Data" but it prints out on ALL returns (even when its completely blank).
You sure you don't have something set incorrectly in Choose Which Forms Print?
Is it only on certain clients or all clients? Are you using ProSeries Basic or Professional?