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Printing extra characters in spaces and replacing numbers with the letter "y"

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Level 2

Hit and miss with my printing.

At times, the return prints correctly and then the next time I print the same form there will be some numbers that will be replaced with the letter "Y" in several places or a string of words in a description will have the spaces between words filled in with the letter "Y".

Example: John Doe will become "JohnYDoe"

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2 Replies 2
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Level 5

Try to reach ProSeries Technical Support.

I think this might be a printer setting and "postscript" whatever that is.

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Level 2

Thank you. Spent 3 hrs with tech support last nite. Very nice man. But no solution.

That 3 hours did not count the 1 hour fifteen before I got to a person.

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