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Level 2

Recently, after clicking on the proseries icon, and before entering my user and password, I got a pop up " your program has been breached. do not enter any data ". I closed out, got back into proseries, So far, no reappearance. Has anyone had this pop up occur?

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5 Replies 5
Level 15
Level 15

Wow, thats a new one.  You have an updated anti virus running right?

@IntuitAustin 

@Orlando 

@IntuitBettyJo 

Have any of you seen this before?  Is this a message that's built into ProSeries?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Employee
Employee

I have not seen this before, and it's not a ProSeries message.

That's odd for sure - especially since an internet search turned up nothing like it. Was that the exact wording? Was it a Windows Operating 10 System like message, an old school DOS like message or something modern and web looking?

If I were you, I'd

  • Double Check McAffee and any other Anti-Virus/Anti-Mallware/Firewall software you have. Usually they all have some sort of log that shows activity they've flagged, with details.  There should be a record of the message, somewhere. If you do find any detail, post a screenshot here
  • Perform a full system scan with McAffee
Level 2

I have McAfee, it says everything is OK. I should have taken a picture of the pop up.....but I didn't!

Level 2

I spoke with Proseries rep, transferred me to a tecchie, who uninstalled and reinstalled my Proseries. So far, no pop ups. Tecchie claims pop ups were not Intuit. Anybody out there with a similar issue? I had 3 different pop ups, looking like Proseries, saying my program had been breached, do not enter any data?

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Level 2

does anyone know if Proseries would use a pop up to advise a customer of a problem?

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