My program is not calculating tax for non-resident partners on the Pennsylvania returns. I called support last week and they told me that a fix would be ready by the next morning. Still no calculations. Is anyone else having this issue?
I'm having the same problem with a PA Partnership return with 2 nonresidents and its not calculating the balance due, I activated the schedule NW after I indicated on the K1 worksheet for both partners to file form PA40-NRC, then the amount due showed up but I cant pay it electronically. I was on hold over 50 minutes and gave up and went home. Ive spent to much time on this problem. Every year it seem that Penna returns are a nightmare to figure out
I called again this past Wednesday. On the phone for an hour and a half only to discover (at least in my case) that the program is not calculating the tax--I have to calculate and put the amount in the PA K-1 worksheet. Then it flows everywhere--Sch NW, PA-40 and K-1. I was able to get it to pay electronically. No explanation from support as to why it calculated for 2019 and is not calculating this year. They seemed to have no idea what I was talking about and were, quite frankly, useless. Like you I have wasted way too much time (over 2 weeks) on this issue because I thought ProSeries needed to make an update. I asked what I was paying over $2,000 for when I have to do calculations and just got crickets.
Yes, I am having the same problem and called support. The rep directed me here to see if others were having the same issue. The rep said it will only get looked at by the technical support if a lot of people are having the same problem.
Unfortunately, this calculation has been removed from 2020 ProSeries due to lack of detailed information to support accurate calculation. Please refer to https://www.revenue.pa.gov/GeneralTaxInformation/Tax%20Types%20and%20Information/NonresidentWithhold... to determine what should be included in non-resident taxable income.