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Pay per return

sl1900
Level 1

I use the pay-per-return. Today, I entered my card information to pay for and authorize an individual return. As soon as the payment process ended, Pro Series crashed. When I re-started ProSeries and opened the return, it was showing as not authorized. However, my credit card was charged for the return. Does anyone know how I can get the return authorized without having to pay for it again?

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Just-Lisa-Now-
Level 15
Level 15

Tools > Pay Per Return > View Audit Report  does it show in there?

Or see if your payment is sitting in there waiting for you to use it.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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1 Reply 1
Just-Lisa-Now-
Level 15
Level 15

Tools > Pay Per Return > View Audit Report  does it show in there?

Or see if your payment is sitting in there waiting for you to use it.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

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