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PA BIRT / NPT efile confirmed but State said not filed

eastkjin
Level 1

Does anyone happened to have this issue? PA BIRT / NPT efile confirmed but Phil send letter to client said we did not filed. 

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2 Comments 2
Accountant-Man
Level 12

Actually, this is not uncommon with PS and Philly. Methinks the PS software isn't very good regarding Philly.

** I'm still a champion... of the world! Even without The Lounge.
RayK-CPA
Level 2

Confirm you have the same account number, PHTIN,  as the notice.  They only go by the number, and if you file under a different number they don't see it.  IF you call them they should be able to tell you which is the "live" number to use and can combine the accounts if multiples were created.