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old firm address showing in proseries

valrich321
Level 1

I downloaded the 2020 proseries basic 50 and entered my current address. For some reason my old address from 6 years ago is showing and I can't seem to change it no matter what section I go to. Please advise, I don't want the old address to show on client returns. 

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Just-Lisa-Now-
Level 15
Level 15

Have you ever uploaded your EFIN application summary showing the new address to Intuit so they can update your account? Thats where Intuit is supposed to pull your firm information from.

See if this helps at all.

https://proconnect.intuit.com/community/license-information/help/register-your-efin-with-intuit-befo...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Replies 2
Just-Lisa-Now-
Level 15
Level 15

Have you ever uploaded your EFIN application summary showing the new address to Intuit so they can update your account? Thats where Intuit is supposed to pull your firm information from.

See if this helps at all.

https://proconnect.intuit.com/community/license-information/help/register-your-efin-with-intuit-befo...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

View solution in original post

valrich321
Level 1

Thanks

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