not able to open ProSeries for 2022

[quillocarmen1941]

I been trying for several hours to open ProSeries 2022 and it does not open. 2021 I can open without any problem. It all happen when I try to increase my balance

[Just-Lisa-Now-]

From the Windows programs menu, try Repair Updates, if that doesnt work, then you'll have to call Support.

[Intuit_Ramky]

Could you please send the logs by following below steps:

Go to => C:\ProWin22\32bit\logs\ zip entire folder to a file and send it ito ProSeries_Engineering@intuit.com.

Note: Also try closing QuickBooks if opened while opening ProSeries 2022.