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new password

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Level 2

Right after I changed my ProSeries password, I can't open QuickBooks.

 

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Level 8

When you say,  can't open Quickbooks - do you mean the program won't open or it won't accept your password?

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Level 12

When the provider tells you "one password for everything" that also means it affected everything.

QB uses two steps: Your Intuit ID (the same as what you log into for this forum and the other programs) and then each data file has a username-password management scheme.

Also, for QB help, that community is at this other link:

https://quickbooks.intuit.com/learn-support/us-quickbooks-community/misc/03/community-us

You might want to bookmark it.

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Level 1

Yes-- all of the intuit passwords are the same - so changing one product makes you have to change it on the other.

 

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