Others have reported similar situation, seems like people are finding that the 4 free ones are the first 4 alphabetically that became available for install...not the 4 you choose. This is a program problem, not something you did. Unfortunately calling support seems to be the only option to correct this.
ok, I blew it, this post wasnt even about the wrong 4 free states being chosen...sorry
It does not count against your 4 state limit in proseries basic.
To clarify, if you choose NYS as one of your 4 states then NYC is included.
One of my states is TN, but if I need to file a TN FAE return I must use professional, but my state license is good for the LLC and the TN hall tax if necessary.