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- Making a PDF file after trying to open a 2017 1040 form in 2020
Making a PDF file after trying to open a 2017 1040 form in 2020
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legal
Level 3
05-12-2020
01:27 PM
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I am getting replies that tell me I must uninstall and reinstall the 2017 product. I am concerned that I might lose other client data. Can someone help me go through this process? I am not the best computer literate person although I CAN take instruction! The darn customer file will NOT open until I update and I feel like I'm going in circles. Client needs this 1040 as she is behind 2 years in her filings and her CPA wants a pdf to work from.
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1 Comment 1
Accountant-Man
Level 13
05-12-2020
03:59 PM
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When you uninstall a tax year, the data file remains intact. But if you are concerned, you can always copy the 17data folder to another place on your pc and then uninstall.
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