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Locked out of Proseries

anna1
Level 1

I can't get into Proseries at all since yesterday evening. I used the sotware in the afternoon with no issues. I can't even get past the icon....any suggestions on what to do??? I tried rebooting several t

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2 Replies 2
Terry53029
Level 12
Level 12

Try going to windows start, scroll down to pro-series 2019, click on repair updates. Hope that does it for you

IRonMaN
Level 15

If that doesn't work, call a locksmith.  At least they will answer their phone sooner than Intuit support 😬

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)