Welcome back! Ask questions, get answers, and join our large community of tax professionals.
Showing results for 
Search instead for 
Did you mean: 

Locked out of Proseries

Level 1

I can't get into Proseries at all since yesterday evening. I used the sotware in the afternoon with no issues. I can't even get past the icon....any suggestions on what to do??? I tried rebooting several t

Labels (1)
0 Cheers
2 Replies 2
Level 12
Level 12

Try going to windows start, scroll down to pro-series 2019, click on repair updates. Hope that does it for you

Level 15

If that doesn't work, call a locksmith.  At least they will answer their phone sooner than Intuit support 😬

ACME Taxes, Tatoos, Tires and Tomatoes (I had to get rid of the turtles - they kept running away)