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Loading State Program. I keep on getting my state, not the client's

Capolino
Level 1

Oregon is loaded, but when I hit state for a client in Oregon, I get California

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1 Solution

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15
If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
If its switchings directly to CA, without giving youa window with choices of states, that means CA is the only state installed.

Top menu bar Update > Select and Download New Products and make sure OR is chosen.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Capolino
Level 1

Good answer.  Since I had already downloaded the additional state and it didn't work, I moved to another out of state return and added that state and it worked.  Thus, I went back to the original one and it turned out that I downloaded the wrong tax form.

Self inflicted wound!

Thanks for your help.