Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a problem with the dashboard or requesting DocuSign? It's telling me there is an error reading the URL.

Highlighted
last updated ‎March 17, 2020 2:11 PM
 
Labels (1)
4 Replies 4
Highlighted
Level 4
last updated ‎March 17, 2020 2:11 PM

Yes, there is an issue.

 

 

0 Cheers
Highlighted
Level 4
last updated ‎March 17, 2020 2:11 PM

Support just told me, this message was not posted at all. Yet I see it?

 

0 Cheers
Highlighted
Level 4
last updated ‎March 17, 2020 2:11 PM

I have now been told it is a know issue.

I asked how will be now, when it will be fixed. the reply was , You'll be notified, so the next obvious question was, how will I be notified? I was then placed on hold again.

0 Cheers
Highlighted
Level 1
last updated ‎March 17, 2020 2:11 PM

Intuit doesn't have any experienced staff with knowledge of DocuSign answering the phone lines.  I'm sure someone there know's what's going on but it's not the people answering the calls so the preparers are left in the dark.

As if our profession doesn't have enough stress, our software provider just layers on more and more.

Time to leave Intuit in the dark later this year come renewal time.