Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Is the ProSeries server down? I can't login right now. It hangs after I enter my login credentials. Have tried reboot and adding the Intuit sites as trusted sites in IE.

Highlighted
last updated ‎December 07, 2019 8:02 AM

Is the Intuit ProSeries server down? I can't login right now (Saturday, June 22, 2019). It hangs forever after I enter my login credentials.  I tried both 2017 and 2018 Basic.


Labels (1)
0 Cheers
1 Solution

Accepted Solutions
Highlighted
Level 8
last updated ‎December 07, 2019 8:02 AM

I just signed in to Pro Series Professional with no problems.  It was its usual slow self.

View solution in original post

0 Cheers
2 Replies 2
Highlighted
Level 8
last updated ‎December 07, 2019 8:02 AM

I just signed in to Pro Series Professional with no problems.  It was its usual slow self.

View solution in original post

0 Cheers
Highlighted
Level 15
Level 15
last updated ‎December 07, 2019 8:02 AM

I just signed into ProSeries Pro 2018 and it worked like normal....I'm sure they have more than 1 server, its possible the one you're accessing could have an issue.

My go-to fix when things don't work as expected is to restart the computer, sometimes a reboot works wonders!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
0 Cheers