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Is anyone having problems with Pro Series not recognizing that they are enrolled and accepted with Refund Advantage. I cannot efile my clients with bank products

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Lots of people having problems with RA but some have reported that this was due to their EFIN and Intuit CAN not having been set up correctly on the RA side.

Following the instructions in this thread and pay special attention to #3: https://accountants-community.intuit.com/questions/1799260-why-is-there-a-refund-advantage-bank-prod...

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Still an AllStar

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Highlighted
Level 15

Lots of people having problems with RA but some have reported that this was due to their EFIN and Intuit CAN not having been set up correctly on the RA side.

Following the instructions in this thread and pay special attention to #3: https://accountants-community.intuit.com/questions/1799260-why-is-there-a-refund-advantage-bank-prod...

---------------------------------------------------------------------------------
Still an AllStar

View solution in original post

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