Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Intuit Link

Level 1

Has anyone had difficulty sending Intuit Link to clients? I receive an error message that it can't send my clients data to Intuit Link and try again later. I've called customer service two times and they haven't been able to resolve the issue and put me back on hold. 

Labels (1)
0 Cheers
2 Replies 2
Level 15

@Jyroe wrote:

Has anyone had difficulty sending Intuit Link to clients? I receive an error message that it can't send my clients data to Intuit Link and try again later.


What exactly is the error message?

---------------------------------------------------------------------------------
Still an AllStar
0 Cheers
Level 1

The error message was could not send link at this time.  No error codes which was strange. The solution was to delete the email address from the client file and re-type it in and then send.  It's worked since.

Thank you.

0 Cheers