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Intuit Link marked all of my requests as completed.

Level 3

I have been using Intuit Link for a few years for a few clients. This year I have had two clients send me their information, but when I go in to look at them I cannot edit the request or ask for additional details. All of the requests are marked "Completed" and if I try to do anything a box pops up saying I can't do that because the request is completed.

Anyone else having this issue? or fixed this issue?

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3 Replies 3
Level 15

The answer is already in the other thread you joined: https://proconnect.intuit.com/community/lacerte-tax-discussions/discussion/re-intuit-link/01/122168#...

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Still an AllStar
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Level 3

Sorry, not sure if there were better community members here on the ProSeries side of the Community. 

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Level 15

The Intuit Link portal for Lacerte and ProSeries is the same.  The only Intuit product that has a different Intuit Link portal is ProConnect Tax Online, which is fully integrated and continues to have a dialogue function.

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Still an AllStar
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