I'm a new user to ProSeries. When I installed I failed to sign in initially as an administrator. Now when I try to sign in a receive a message to notify my administrator. Problem is is that I'm a one-man show and need to be the administrator. How do I get setup as the administrator?
I remember seeing this complaint alot early in the season...I cant remember how to fix it though and I cant seem to find the right keywords to search for any of the posts.
One of you must have the link to the fix for this, right?
Generally, that means you didn't sign in with the right zip code and account number, however here is an article that can help you change the administrator. https://proconnect.intuit.com/community/help-articles/help/how-to-change-intuit-proconnect-proseries...
Hope this helps!
Here are articles on how to uninstall and reinstall ProSeries for you.