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In EF Center, HomeBase view, why aren't ACCEPTED EFILE clients moving from the Pending tab to the Accepted Tab?

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Level 3

Client status in Pending tab shows "EF Accepted",  Why doesnt it move to the ACCEPTED tab?|  thank you, Eric J

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Level 15
Level 15

Is the Accepted Tab empty or are the files showing in each place?  If Accepted is empty, exit the program and restart/log in again.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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9 Replies 9
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Level 15
Level 15

Are you in the EFCenter?    The only time I see EF Accepted is in a regular Homebase View, that isnt the EFCenter.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 10
Level 10

When in efile center, there are three tabs, All, Pending, and Accepted.  They don't move until accepted by IRS. They don't move when intuit accepts them

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Level 3

The Client Status says EF Accepted.  I assume this means Accepted by IRS?  But still sitting in the PENDING tab.  

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Level 3

I think so..I'm at HomeBase View>EF Center (in dropdown box at top left).  Three tabs at the top of this view:  All - Pending - Accepted.  The EF Accepted returns are still sitting in this Pending tab view.  

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Level 15
Level 15

Is this a new development today?  Ive had a few times that my Accepted Tab is completely empty and I have to exit and restart the program for it to go back to normal.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 10
Level 10

Lisa, has never happened to me. I feel blessed 🙂

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Level 3

Today is the first day I've noticed it.  

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Level 15
Level 15

Is the Accepted Tab empty or are the files showing in each place?  If Accepted is empty, exit the program and restart/log in again.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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Level 3

ALL GOOD!  I exited and re-entered a few times today, and it finally worked.  Whew.  I feel better now thanks!  🙂