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Identity Protection Pin

Roz1
Level 3

Trying to efile a client's return.  The returns are being rejected because we did not input the IPP.  However, the client never requested a pin.  Client efiled the last two years' of tax returns without an IPP.

His 114 (Foreign Bank) went through.

Have never found a way to over ride this.

Is it possible?

 

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1 Solution

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15
He may not have requested one, but IRS may have issued one. If he cant get it reissued, he'll have to paper file.
https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15
He may not have requested one, but IRS may have issued one. If he cant get it reissued, he'll have to paper file.
https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Roz1
Level 3

Thank you again.

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