I had the same issue. See if you downloaded the professional version instead of the basic version. I originally downloaded the professional version. I then downloaded the basic, deleted the professional and now am checking to see if this solved the problem. This was the advice I received via customer support.
You hit the nail on the head. I thought I had downloaded the Basic Version and unter Tools, Licenses, it shows basic edition. But it sure did look different from previous years. Went back and downloaded the Basic Version and all is well.