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I can't print a copy of the 2017 tax return... said some error code and call Customer Service..

les-hottovy
Level 2
 
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1 Solution

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George4Tacks
Level 15
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8 Comments 8
les-hottovy
Level 2
Error messaage said It failed to license my product due to unexplained error code 4--1
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abctax55
Level 15
No clue...unfortunately.  And I use Lacerte 😞  
Hopefully a PS user will wander by.
Have you rebooted 🙂
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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George4Tacks
Level 15
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abctax55
Level 15

Try re-licensing the 2017 program.  I've heard it can work wonders.

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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les-hottovy
Level 2
I keep getting error codes after completing the relicensing procedure... I will get it cleared with Customer Service tomorrow..Thanks,
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IRonMaN
Level 15
Number 4 for Paul’s new list

Slava Ukraini!
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George4Tacks
Level 15
How about adding Chrome to Paul's list of products.

Here's wishing you many Happy Returns
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abctax55
Level 15
@les.hottovy.  Did YOU give me the no vote ?
edit...prob not, since you said thanks.  The trolls tonite seem to dislike me. :tongue:
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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