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I have unlimited 1040 license. Proseries is now charging for efiling/printing. how do I fix this

jryanandco
Level 1

I have an unlimited 1040 license for efiling & printing Form(s) 1040.  I have been

submitting returns this way for the past week.  This afternoon, when I attempt

to efile and/or print 1040's, I was notified that I must pay $37 per return.  What

happened?

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1 Solution

Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

To menu bar Tools> License Products   see if that jogs its memory that you have unlimited.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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4 Comments 4
Just-Lisa-Now-
Level 15
Level 15

To menu bar Tools> License Products   see if that jogs its memory that you have unlimited.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
abctax55
Level 15

Try re-licensing...I've heard that solves a lot of issues with PS.

(or wait for Daniel's answer 🙂

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
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Accountant-Man
Level 12

You have to call them. It sounds like you have pay per return.

This is a user forum, not PS help.

** I'm still a champion... of the world! Even without The Lounge.
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itonewbie
Level 15
The truth always hurts...
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Still an AllStar
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