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I HAVE A CLIENT [name removed]- SHOWS RECEIVED BY INTUIT BUT HAS NOT CLEARED FOR SEVERAL DAYS. WHAT CAN I DO TO GET ACCEPTED? LARRY

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Level 1
last updated ‎March 18, 2020 8:14 AM
 
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Community Manager
Community Manager
last updated ‎March 18, 2020 8:14 AM

Hi @Larry585 

 

We noticed that your post included your client's name. We removed this from your post to protect your client's information. 

 

As a reminder, this forum is available to all customers and is not a direct channel to support. To reach one of our product support teams, please see this article; https://proconnect.intuit.com/community/help-articles/help/contact-us/00/4624

 

Cheers! 


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Level 15
Level 15
last updated ‎March 18, 2020 8:14 AM

Larry,

Try this, Highlight the client file in the EFCenter, then choose Update Acks of Selected Returns and see if that pulls the acknowledgement in.

updateacks.png

 


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪