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I cannot file my returns electronically. I am usinig pro series software. what can I do to start processing my returns

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Level 1

I cannot submit tax returns through intuit.  how can I fix the problem

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Level 15

Are they Alabama returns?  I've seen posts that there are *issues*.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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6 Replies 6
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Level 15
Level 15
What happens when you try to convert and transmit a client file?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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Level 1
everything converts but will not go through.  yes I am in Alabama.  The rejection tells me my software is not registered.  I registered the program when I downloaded
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Try relicensing by going to TOOLS and LICENSE products
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Level 1
I am license with pro series but no results
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What is the exact error message?
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Highlighted
Level 15

Are they Alabama returns?  I've seen posts that there are *issues*.

Former Chump... umm.... AllStar.
If a post answers your question, click on *Accept as solution* for future searches

View solution in original post

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