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How to update the ef homebase view? All returns are shown as pending; none shown as accepted

Spargle313
Level 3
 
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1 Solution

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Just-Lisa-Now-
Level 15
Level 15

Highlight all the files, the choose Efile > Update Acknowledgements of Selected Files.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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5 Comments 5
Just-Lisa-Now-
Level 15
Level 15

Highlight all the files, the choose Efile > Update Acknowledgements of Selected Files.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Level 15
Level 15
I had this happen this morning after I checked for acknowledgements, I closed ProSeries and restarted/logged in and they all went back to where they were suppose to be!  

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
TAXOH
Level 11

I've had this happen a few times and I just switch to 1040 homebase and then go back to EF homebase and it corrects itself.

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meidt193
Level 3

Thank you as I was on hold with support for 20 minutes!!! resolved my problems!!!

dasnowball
Level 3

I have three returns that were efiled early in the season and they still show as "pending".  I tried to update acknowledgement status but that doesn't work.  How do I get them moved to "accepted?"

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