Welcome back! Ask questions, get answers, and join our large community of tax professionals.
Showing results for 
Search instead for 
Did you mean: 

How to resolve " server busy" error when trying to email missing info

Greg H
Level 1

In prior years, I could always hit "retry" about 20 times until contents where copied to clip board and then could be pasted into Outlook email.   This year, I can't get around by clicking the "switch to" or "retry" options.    Help!


Using Windows 10, Pro Series Professional and Outlook on a stand alone set up.

Labels (1)
0 Cheers
2 Replies 2
Level 8

Server busy is a computer issue, not a ProSeries issue. Try the old duct tape solution of rebooting and see if it clears the Cache. If not, go into Task Manager and see what is running (programs and applications). Usually it is a stall in some program or app that is tying up your computer.

Greg H
Level 1

Thanks.  Still can find the problem though. 

0 Cheers