I think you may have posted in the wrong place, it shows youve chosen ProSeries professional as your product, but there is no profit and loss report in ProSeries Professional.
Are you looking for Quickbooks?
This is the most common problem:
A Cash Basis entity will see this when they use QB incorrectly, such as Receive Payment for the date when no open invoice exists = uncategorized income (you got Money) that is not related to any sale or item, such as Prepayment. A Cash Basis entity reports that as Income, anyway. Which is why you never use Receive Payment without having an open invoice that is dated the same or earlier than that payment.
"Level Up" is a gaming function, not a real life function.