LYNDAJZ6
Level 1
2 weeks ago
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I was unable to download a file for a client. The hourglass will not go away even though the documents were never transferred. I spoke with someone at customer support and they did not know either. He representative was supposed to get back to me but has not.
Thanks!
2 Replies 2
clr600
Level 7
2 weeks ago
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Try Control Alt Delete and stop the program.
LYNDAJZ6
Level 1
2 weeks ago
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Thanks but that is not the issue.
There is an hourglass indicating documents are trying to download.