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How do I print a Help Article in ProSeres?

rickhuntercpa
Level 3

I used to be able to do it easily, but now there's no Print button, no 3 dots on the upper right, and nothing happens when I right click.  This is when I access Help from within ProSeries.

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3 Replies 3
Just-Lisa-Now-
Level 15
Level 15

This help window?  Does it give you more than you want?

printhelp.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
rickhuntercpa
Level 3

No, it looks like this.  This is what I got when I typed Sample Help Window in the bar at the top right of ProSeries that says "Ask ProSeries or Search Help."

 

Screenshot (28).png

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Orlando
Intuit Alumni

The "Ask" button routes to online help - it's the exact same thing as searching here..

2021-02-26_15-56-56.png

When in your browser here the ... shows up and you can print.  We'll have to dig into why it's not showing up in the help widget.

 

The other "Search" is wired to our offline help - that's what shows up in the help center.

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